Home Delivery Information
We are pleased to offer convenient home delivery for some product purchases. Please review the following details to ensure a smooth and hassle-free delivery experience:
- Delivery Areas: We can deliver to most areas but for larger items we will need to engage a specialist courier. If you have any questions, feel free to contact our team for special arrangements.
- Delivery Times: Deliveries are made during normal business hours from Monday to Friday. Orders placed outside business hours will be processed on the next business day.
- Delivery Fees: A flat delivery fee applies for orders .
- Delivery Tracking: Once your order is dispatched, we will provide you with a tracking number to monitor your delivery in real-time.
- Estimated Delivery Times: Our typical delivery time is 3 – 5 business days after order confirmation. Delivery times may vary based on your location and the time of order placement.
- Contactless Delivery Option: For your safety, we offer contactless delivery. Please mention your preference during checkout.
- Special Instructions: If you have any specific delivery instructions (e.g., leave at the door, delivery to reception), please let us know at the time of order placement.
If you have any questions or need assistance, don’t hesitate to reach out to our customer service team at 07 4123 2733 or support@frinedliesil.com.au
Thank you for choosing us for your independent living needs!